Last Updated: December 16, 2025
Ever Better Supply (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect personal information including:
- Name
- Email address
- Billing and shipping address
- Phone number
- Order history and transaction details
We do not collect or store full payment card numbers. Payment information is processed securely by third-party payment processors.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referring URLs
This information is used for security, analytics, and website optimization.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Create and manage user accounts
- Communicate order updates and transactional emails
- Respond to customer service inquiries
- Improve website functionality and user experience
- Detect and prevent fraud, abuse, or unauthorized activity
- Comply with legal and regulatory obligations
We do not sell or rent your personal information.
3. Research Use Only (RUO) Compliance
As a supplier of Research Use Only (RUO) products, we may retain customer information to:
- Maintain transaction records
- Demonstrate compliance with applicable laws
- Respond to lawful requests from regulatory or legal authorities
Customer information is handled with confidentiality and used solely for legitimate business purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable core site functionality
- Remember user preferences
- Analyze website traffic and performance
You may disable cookies through your browser settings; however, some features of the site may not function properly without them.
5. Third-Party Services
We may share limited information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Email delivery services
- Analytics providers
These third parties are authorized to use your information only as needed to provide services to us and are required to safeguard it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal data.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business and legal obligations
- Maintain transaction records
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data (subject to legal obligations)
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
Ever Better Supply reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Ever Better Supply
Email: info@everbettersupply.com